Plan your Trip

  • Pre-admissions should be carried out at least 72 hours prior to admission in order to provide patient information and identify possible health risks and medical aid queries.
  • Pre-admission forms are available at doctor’s rooms, hospital reception or on
  • Completed forms can be faxed to (012) 342 1233 or e-mailed to
  • Medical aid patients should obtain a pre-authorisation number from their medical aid, 72 hours prior to admission.
  • Please note the patient/main member remains responsible for obtaining the pre-authorisation number.
  • Private patients need to obtain a cost estimation prior to admission from patient administration.
  • Any relevant medical reports such as X-rays, letter from the doctor, medical devices such as CPAP machines, and blood glucose machines.
  • Electronic equipment such as laptops, cell phones and other electronic devices are brought to the hospital at own risk.
  • We do not have facilities to lock away any items larger than a cell phone.
  • Reading material, sleepwear, slippers, toothbrush, toothpaste, shower gel, wash cloth and shaving items.
  • Kindly bring along your home medication in their original container
  • Please note that towels are available in the wards. Please do not bring your own.
  • For infection prevention purposes, please DO NOT bring your own pillows, blankets are any other bed linen with.
  • Cell phone earphones fit on the TV remote.
  • Otherwise it can be purchased at reception.
  • Favourite toy, book or blanket.
  • Nappies, toiletries, baby bottles, dummies and formula milk for babies/toddlers.
  • Please note that the hospital does not stock these items.
  • A t-shirt for your child (under 12 years of age) to wear to theatre to replace a theatre gown if preferred.
  • Only parents/grandparents are allowed into the children’s ward.
  • No siblings or any other child under 12 years are permitted to visit.
  • Parents may appoint a responsible adult to sit with the child if they are unable to do so themselves.
  • Should your child be admitted to the day ward, only the parents or an appointed responsible adult of the parent’s choice may stay with the child.
  • No children under 12 years are allowed as visitors in the day ward.
  • Cell phone earphones fit on the TV remote.
  • Otherwise it can be purchased at reception.
  • Approval from management should be obtained for guide dogs and special needs animals to enter the hospital.
  • Please refrain from bringing valuables (jewellery, cellular phones, iPods, laptops, etc.) and firearms to the hospital.
  • Private patients will be required to pay an estimated cost on admission, based on a quotation obtained from patient administration.
  • Should you wish to discuss any of these fees, please feel free to contact Patient Administration at (012) 423 4000 or e-mail

We have a retail Pharmacy available in our Hospital for your convenience.

Pharmacy hours

Weekdays: 08h00 – 18h00
Saturday: 08h00 – 13h00

Sunday/Public Holidays:

09h00 – 12h00

Please note that the Hospital practices the substitution of original medication with generic medication.
Should you prefer to have original medication then please inform your doctor when he is prescribing your medication to take home.

Infection control

If you were isolated in a previous hospital, please inform the nursing staff on admission. Please note that we might perform specific tests on admission or during the course of your stay. These tests are for your safety and should your medical aid not cover the cost, you will be held liable for the cost of the tests.