The Urology Hospital

Dear Urology Hospital, On behalf of my mom and the rest of our family and friends, we would like to sincerely say thank you all from the bottom of our hearts, for the exceptional service and treatment that my mom received from the hospital, Doctors and staff! Brining my mom to the Hospital was the best decision that we as a family could have made, as she received the best treatment imaginable, even from the minute we arrived there, we knew that she was in good hands. The manner in which my mom received treatment was at an exceptional standard and for that we are very grateful and honoured. I would also like to thank Dr van der Merwe, Dr Roche and Sister Hilda for showing kindness and compassion towards my mom. Many blessings to you ALL!!!

I would like to thank you so much for your kindness and personal care, alongside with your fellow staff members at the urology Hospital in Hatfield. Considering that yesterday I wasn't feeling well, I'm taking things one day at a time now and as you rightfully said: things will work out in the end. I will eventually make the time to pay you a visit and speak in person. Thank you so much for everything. It is highly appreciated.

This letter is inspired by a grateful patient, who wishes to extend a humble word of thanks for the great service experienced at the Pretoria Urology Unit. I was admitted to Ward B, the second floor, on 23 March 2019. From the moment of my admittance I realised that I was under professional care and receiving truly expert treatment. My operation was a success and I am confident that I will make a full and complete recovery. Please extend my sincere gratitude to the relevant nursing staff doctors and specialists who treated me during my stay. Throughout my admittance I was regularly updated on my operation and was kept abreast of all developments. This letter, is simply a small token of my appreciation. Continue with the great and honourable task of serving the people. I will always remain grateful.

Herewith I would like to thank all the staff in ward B, Radiology department as well as Dr Ligthelm and his staff and the people from the theatre for the professional and quick way that they assisted me on 2019/02/15 with my kidney stone that I was admitted for. They assisted me very quickly and in a professional manner and to saw to it that I was assisted very quickly and they made the pain more bearable. Please convey my thanks to everybody. Unfortunately I don’t have names as I was in a lot of pain.

Today 10 years ago, on the age of 19 my future was unsure yet hopeful. 10 Years ago today I received a tremendous kidney bypass operation and today I am healthy and have so many to be thankful for. Dr Jos Strydom walked a journey with me that included 3 times of kidney stones; stents and bladder infections after he realized there was something more serious medically. My son is three, I have a family and I am healthy with one kidney. Thank you for making an impact on my life which we take for granted more often. Have a blessed week Dr. Jos Strydom and may you; as well as the hospital change many lives to come for the better.

My father Eddie McCabe spend his last week or so with you guys at the urology hospital. He was ravaged with cancer and had his kidney removed, so it was not a happy or comfortable time for him or our family. He was transferred from you to the Pretoria Sungardens Hospice on the 17th of November and he passed peacefully and painlessly just over 24 hours later in the evening of the 18th November. I would like to thank the doctors who tried to do whatever they could for Dad, Dr Roux and Dr Potgieter. I would also like to thank the staff of the ICU unit. There were too many individuals to mention. A great unit professionally run by caring professional people. And a very special thanks to Sister Nelson who looked after my dad his last few weeks in ward GK I think it was a true “old school” professional. You are a credit to your profession. Please return that my thanks are received by relevant people?

I would like to take this opportunity to thank Marthie and Belinda from ward 1B for the exceptional service during my mom in law’s (Mrs S. Schooling) stay at your hospital. They were gentle, caring, patient and most of all loving. We waited for an ambulance to transfer her on Friday and they arranged everything with the case manager and kept us in the loop the entire time while we were waiting. They really are an asset to the Urology Hospital and you can see through their behaviour that this is not just a job, but a calling and a passion!

My father Johann van Heerden, was admitted in hospital on Friday the 5th of August for the 3rd time in 2 months and I just want to thank the team at the Urology Hospital that was looking after him. I also work long hours and shifts and I know how difficult it can be and therefore we appreciate the team’s effort even more. In particular I want to thank Sharleen at admission for her friendliness and quick service, Sharleen jy is op die ball!! Sister Gail, Caroline, Mary Jane and Dikeledi that was working on floor 3, you guys rock!! If you only know how emotional my dad is and you made him feel comfortable and cared for. What a great job you guys are doing!!! I honestly hope that you pass this message on to them. And I will make an effort to find out if feedback was given to them.

Good day. Would just like to compliment Pretoria Urology hospital on amazing nursing staff. This experience has restored my belief in the South African Medical system. Hats off to a great team.