Dear Mr Anthony and Mr Tredoux. I was admitted to the Urology Hospital on 3 September and discharged on 6 September 2020. I was a patient of Dr Laurie Blake and underwent various tests and a TURP procedure. The purpose of this message is to express my thanks and gratitude to all the staff of the Urology Hospital for the kindness, the care and the professionalism with which I was treated. I was very impressed by the day ward and theatre staff and by Dr Blake and his team for the efficient and highly professional treatment I received. The staff who undertook the earlier tests were also very friendly and comforting. Once I was admitted to A Ward I had nothing but superb service. Not only were the nursing staff efficient and kindness itself but they went out of their way to be friendly and helpful. I do not remember all the names, but I would particularly like to single out Sister Belinda and her team. As somebody who has headed a complex institution during my career, it was obvious to me that I was not only dealing with nice people, but with an institutional culture that put the interests of the patients at the heart of what they were doing. So I include the board and management of the hospital in my thanks because they are responsible for selecting the fine people who are now working at the hospital, training them, motivating them and giving them all the authority and support they need to do their jobs. Once more, many thanks and blessings on the work you do.