Careers @ The Urology Hospital

Outstanding due to Excellence and committed to world-class patient care.

WARD SECRETARY X2

Applications are invited from persons who possess the requisite experience, qualification and suitably meet the corresponding requirements for the following critical vacant role:

WARD SECRETARY X2
This position reports to the Unit Manager and will be responsible for the following performance areas:

1. Stock Control:
• Ensure sufficient stock levels are maintained and managed according to the Unit’s specific needs.
• Ensure stock is billed according to the set guidelines.
• Order and check Unit stock according to the procedures.
• Utilise picking slip system for stock replenishment.
• Ensure aged/ defected and excess stock is controlled according to policies.

2. Patient Administration:
• Ensure patient register (admission book) is complete and corresponds with the admission statistics.
• Maintain Ward Administration on Trimed.
• Compile admission packs as per set requirements.
• Ensure Doctor’s clipboards are updated according to procedure.
• Update Theatre slate and ensure beds are allocated as per procedure.
• Ensure patient files are finalised and send to Patient Administration department as per procedure.

3. Unit Reception:
• Receive patients and orientate on admission to the Unit.
• Address patient needs according to the set guidelines.
• Ensure patient’s health care related appointments and treatment are arranged (e.g. x-rays, pathology, ancillary health services, dietician, blood collection).
• Control visitors accordingly.
• Ensure transport aid and transfers are arranged for the patients.
• Ensure patients are escorted on admission and discharge.

4. Client Satisfaction:
• Ensure client expectations are met and quality client service principles are maintained.
• Demonstrate competence in all performance output areas and exhibit professional ethics in behaviour.
• Participate in quality and improvement projects.

REQUIREMENTS
• Grade 12.
• Relevant qualification in Administration will be advantageous.
• Relevant hospital experience in a similar role.
• Knowledge of basic stock management will be beneficial.

Closing date: 18 December 2024.
Contact: Victoria Maleka.
E-Mail: victoriam@urology.co.za

Appointments