Careers @ The Urology Hospital

Outstanding due to Excellence and committed to world-class patient care.

PATIENT ADMINISTRATION MANAGER (PAM/01/21)

Closing Date: January 15, 2021

This position reports to the Executive Finance and Administration and will be responsible for the following performance areas:

KEY AREAS OF RESPONSIBILITY

  • Management of the total patient administration function (includes admissions, billing, debt collection, tariffs and tariff structures, Doctors liaison, etc.)
  • Manage and lead change initiations to support busines opportunities and optimize operational efficiencies;
  • Initiate and implement operational activities aimed at delivering best patient expectations and outcomes;
  • Explore and implement employee training and development interventions for the Pre-admission, Admissions, and Hospital Credit Control functions to ensure capacity empowerment and implementation of best practices;
  • Develop collaborative relations with stakeholders to help accomplish business goals;
  • Ensure at all times, stakeholders’ expectations are met and high standard of quality service is delivered;
  • Preparation of appropriate management information, statistics and month end reports as required by the Hospital Management;
  • Display a team and collaborative approach, accuracy and integrity in working with other staff members;
  • Promote and uphold the image and reputation of the hospital in a professional manner;
  • Keeping abreast with developments in relevant technology and optimal utilisation thereof;
  • Takes responsibility for achieving objectives with a strong focus on the client experience and compliance with the appropriate governance’ policies and procedures.

REQUIREMENTS:

  • Grade 12 with a minimum of 5 years debtors experience or a tertiary qualification (NQF level 6), with debtors / financial experience in a Healthcare industry
  • Previous experience in administrative process / medical aid experience in a private hospital will be an advantage
  • Knowledge and experience with Coding within a medical aid / hospital environment
  • Background knowledge of the hospital / healthcare industry will be an advantage
  • Good interpersonal and communication skills
  • Capacity to improve systems and processes to facilitate continuous improvement
  • Excellent organisational skills
  • Ability to function under pressure, independently and attention to detail;
  • Capacity to plan, organise and control own work environment by setting appropriate priorities, adhering to set objectives and meeting deadlines.
  • Proficiency in MS Office
  • Computer literacy is essential, with excellent knowledge of Excel
  • Knowledge of COID and Medical Aids.
  • Experience and insight in the total Patient Administration Management environment

GENERAL NOTE:

Please note that the Urology Hospital is a smoking free facility and an equal opportunity employer.

Closing date:  15 January 20201

Contact:
Mrs Henriette Kemp
Tel: (012) 423 4092
E-Mail: henriette@urology.co.za

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